PRE-REQUISITES

H STAR I- BLUE SERVICE

Prerequisites for Certification
The «Enterprise» which applies for the «H STAR I» qualification and certification, according to the current Requirements Framework, should primarily fulfill the following pre-requisites:
For Hotels
A. It operates as a legally licensed Hospitality «Enterprise» / «Provider» / «Organization» / «Institution», in the country of establishment, according to the existing valid national, legal, and regulatory framework.
B. In case of Hotel, «4» Stars minimum quality for hospitality service level, should be guaranteed by the «Hospitality Enterprise».

For Massive Events Organizers
A. It operates as a legally licensed «Enterprise» / «Provider» / «Organization» / «Institution», in the country of establishment, according to the existing valid national, legal, and regulatory framework.
H STAR I- BLUE SERVICE certification is based on a list of criteria which should be proven to be met through documented evidence that is being submitted by the applying enterprise.
For enterprises of more than 1.000 guests’ capacity an on- site audit visit takes place, in addition to the provided documents.

H STAR II- BLUE HOTEL FOR EXCELLENCE

The «Enterprise» which applies for the «H STAR II» qualification and certification, according to the current Requirements Framework, should primarily fulfill the following pre-requisites:

A. It operates as a legally licensed Hospitality «Enterprise» / «Provider» / «Organization» / «Institution», in the country of establishment, according to the existing valid national, legal, and regulatory framework.
B. «4» Stars minimum quality for hospitality service level, should be guaranteed by the «Hospitality Enterprise».
C. It fulfills the «H STAR I» standard criteria.
D. It implements:

– An operative and adequately documented quality management system according to «H STAR II» criteria framework.
– An operative food hygiene and safety assurance system according to HACCP/ISO 22000 or equivalent.

The above quality management systems should be adapted and operated by the «Enterprise» in line with «H STAR II Hotel» requirements. It should be in a context based on safety requirements, quality assurance principles, and a continuous quality improvement philosophy.
The «H STAR II Hotel» hosting Medical Tourists or International Patients should directly and officially cooperate with a healthcare/medical service facility, which is officially licensed and provides healthcare services at a high quality level (covering the «Blue service for Excellence» requirements in accordance to «H STAR II Hotel» criteria framework).